Effective Date: November 5, 2025
Last Updated: November 5, 2025

Boundary’s Best (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us — whether you visit our website, purchase our products, or connect with us in person.

This Privacy Policy applies to all information collected by Boundary’s Best, including:

• Our website and online store
   
• Email, phone, and social media communications
   
• In-person purchases and customer interactions at our Grand Forks, BC location
   
• Orders or inquiries about fresh or freeze-dried meals
   

We may collect the following types of personal information:

• Contact details: name, email address, phone number, and mailing address
   
• Order information: products purchased, payment method (processed securely by third-party providers), and delivery details
   
• Feedback: reviews, survey responses, or messages sent to us
   
• Account details (optional): login credentials if you create an online profile
   

When you visit our website, we may automatically collect:

• Usage data: pages visited, time spent, links clicked
   
• Device information: IP address, browser type, operating system
   
• Cookies: small files used to improve your browsing experience and remember preferences
   

You can disable cookies in your browser settings at any time.

We use your personal information to:

• Process and fulfill your orders
   
• Communicate with you about your purchases or inquiries
   
• Provide customer support
   
• Improve our recipes, products, and services
   
• Send updates, offers, or newsletters (only with your consent)
   
• Comply with legal and tax obligations
   

We never sell your personal data to anyone.

By providing your personal information, you consent to its collection, use, and disclosure in accordance with this Privacy Policy.
You may withdraw consent at any time by contacting us (see Section 10).

We may share your information only in limited circumstances:

• Service providers: third parties who assist with payment processing, shipping, marketing, or analytics (bound by confidentiality agreements)
   
• Legal obligations: when required by law or valid government request
   
• Business operations: in the event of a merger, sale, or transfer of ownership, your data will remain protected
   

We never disclose your information for unrelated or unauthorized purposes.

We implement appropriate technical and organizational safeguards to protect your personal data against loss, misuse, or unauthorized access. This includes:

• Encrypted connections (HTTPS) for online orders
   
• Secure payment gateways
   
• Limited access to personal data by authorized staff only
   

We retain your personal information only as long as necessary to:

• Fulfill the purpose for which it was collected
   
• Meet legal, accounting, or reporting requirements
  When no longer needed, data is securely deleted or anonymized.
   

Under Canadian privacy laws, you have the right to:

• Access your personal information
   
• Request corrections or updates
   
• Withdraw consent for marketing or communications
   
• Request deletion of your information (subject to legal exceptions)
   

To exercise these rights, contact us as shown below.

Boundary’s Best does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data, please contact us for prompt removal.

If you have questions, requests, or concerns about this Privacy Policy or your personal information, please contact:

Privacy Officer
Boundary’s Best
Grand Forks, British Columbia, Canada
📧 privacy@boundarysbest.ca

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the new effective date.

By continuing to interact with Boundary’s Best after any changes, you accept the revised policy.

Boundary’s Best — Food for Adventure. Fresh or Freeze-Dried, Always Real.